Terms of Service

New Zealand organizations must be transparent about how they collect and use personal information. This includes having a privacy policy that outlines how they handle personal information.

Rights of consumers

• The New Zealand Privacy Act 2020 gives consumers rights over their personal information.
• Consumers have the right to access, correct, or delete their data.
• Consumers have the right to opt into direct marketing.
• Consumers have the right to be notified if their data is involved in a privacy breach.
• Consumers have the right to lodge a complaint with the Privacy Commissioner.

How organizations use personal information

• Organizations can only use or disclose personal information for the purposes stated in their privacy policy.
• Organizations can use personal information if they have authorization from the individual.
• Organizations can use personal information if they believe it’s necessary to assist law enforcement or national security.
• Organizations can use personal information if they believe it’s necessary to enforce legal rights or protect safety.

Privacy statements

The Office of the Privacy Commissioner has a tool called Priv-o-matic that can help organizations create basic privacy statements.